Last Update: May 28, 2025
At ModeRave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit https://moderave.com or make a purchase from our store.
By using our website, you agree to the terms and conditions outlined in this Privacy Policy.
Information We Collect
When you use our site, we collect the following types of information:
a. Personal Information You Provide
When you make a purchase or sign up for updates, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment details (processed securely by third-party providers)
b. Automatically Collected Information
When you browse our website, we automatically receive information such as:
- IP address
- Browser type and version
- Device information
- Referring URLs
- Pages visited and time spent
- Cookie data (see Section 6)
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send you order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and customer experience
- Send promotional emails (only if you opt-in)
- Detect and prevent fraud, spam, or other misuse
We do not sell or rent your personal data to third parties.
How We Protect Your Information
We take your security seriously and use industry-standard measures to protect your data:
- SSL encryption to secure transactions
- Secure third-party payment gateways (e.g., PayPal, Stripe)
- Limited internal access to your personal data
- Regular platform updates and security monitoring
While we take strong precautions, no method of transmission over the Internet is 100% secure.
Third-Party Services
We use trusted third-party services to operate our store. These providers may process your data to help us deliver your order or manage customer relationships. These include:
- Payment processors (e.g., PayPal, Stripe)
- Print-on-demand fulfilment services
- Shipping and logistics providers
- Analytics and email marketing tools (e.g., Google Analytics, Klaviyo)
These third parties have their own privacy policies. We recommend reviewing them if you’d like more information on how your data is handled.
How Long Do We Keep Your Data
We retain your information for as long as necessary to:
- Fulfil your order
- Comply with legal, accounting, or tax requirements
- Resolve disputes or enforce our agreements
You can request deletion of your data by emailing us (see Section 9).
Cookies and Tracking Technologies
ModeRave uses cookies to personalise your experience and track website activity.
Cookies help us:
- Remember your preferences and cart items
- Understand how visitors use our site
- Improve site performance and functionality
You can disable cookies in your browser settings at any time. However, some features of the site may not function properly without cookies.
Your Rights Under GDPR & CCPA
If you’re located in the European Union or California, you have the right to:
- Request access to your personal data
- Correct or update your data
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
To exercise these rights, contact us at hello@moderave.com. We may need to verify your identity before processing your request.
Children’s Privacy
ModeRave does not knowingly collect or store data from anyone under the age of 13. If we learn that a child has provided personal information, we will delete it immediately. If you’re a parent or guardian and believe your child has submitted data, please contact us.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, feel free to reach out:
📧 Email: hello@moderave.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above. Your continued use of our website means you accept any updates to the policy.